Account and Data Deletion

Last Updated: October 26, 2024

You have the right to delete your account and all associated data from InsightLens at any time. This action is permanent and cannot be undone.

What data will be deleted?

When you request to delete your account, the following data will be permanently removed from our systems:

• Your user profile information (email address, display name, profile photo URL).
• Your entire analysis history, including the results and metadata.
• Any PDF documents you uploaded that are stored in our Firebase Storage bucket associated with your user ID.
• Your subscription status and purchase history will be disassociated from your user ID.

Please note that anonymized usage data that is not tied to your personal identity may be retained for analytical purposes.

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How to Delete Your Account

You can delete your account and associated data directly within the app by following these steps:

1. Open the InsightLens application on your device.
2. Navigate to the Profile screen from the main menu.
3. Scroll to the bottom of the Profile screen and tap on the "Delete Account" button.
4. A confirmation dialog will appear to ensure you want to proceed with this permanent action.
5. Confirm your choice. Your account and all associated data will be queued for deletion from our systems.

Contact Us for Assistance

If you are unable to access the app or encounter any issues with the deletion process, please email our support team for manual deletion assistance at guvendevspace@gmail.com with the subject line "Account Deletion Request," or use our contact form. Please provide the email address associated with your account to help us locate your data.